We thoroughly enjoyed our stay. All staff were extremely friendly and helpful.
The room was absolutely breathtaking. We were concerned there might be an issue with bugs or too hot in the room. Neither were an issue. The temperature/breeze was perfect and bugs were not around.
The staff (all of them) are the friendliest we have encountered. Always wanting to please.
The stay was wonderful. All employees of Jade Mountain were kind and courteous. Loved the father and son cowboy country musicians at the treehouse bar one evening.
Amazing experience all around, memories for a lifetime.
Great luxurious accommodations and privacy.
Loved those cool peppermint towels we were handed many times. Jade Mountain’s signature scent! Our stay was absolute perfection! The views are so stunning that you could stay in your sanctuary the entire visit and still have a wonderful time. We were struck by the sincere warmth and hospitality of everyone associated with Jade Mountain. It was a pleasure to be here! We would love to return and will certainly tell our friends all about Jade Mountain.
We will definitely be coming back to Jade Mountain.
Such an amazing vacation! Most beautiful place I have ever encountered. All of the staff are so friendly and take such pride in their work. Thank you so much!
Jade Mountain exceeded our expectations. We are so happy we chose to stay here for our honeymoon. The staff here was excellent and did everything in their power to make us comfortable during our stay. Beautiful!
My husband and I just stayed at your beautiful resort. We had a very stressful year and we were looking forward to a relaxing vacation. We never expected our stay to exceed our expectations. From the moment we arrived until we left the resort was by far the best vacation we ever had. Your property is amazing, our “sanctuary” was truly that. You should be very proud of your staff (we should have taken notice to everyone’s name) from the chef, the gentleman in charge of the farm, your many managers, wait staff and of course your butlers. Roland was our main butler and he made our stay absolutely perfect. He treated us like royalty. He was the icing on our cake!! Having someone like that helping us, making reservations, drawing the water in our hot tub etc. I could go on and on. He is irreplaceable!! I am not normally one of the people who write after having a good or bad experience but felt it would not be right if I didn’t tell you of our experience. Thank you for sharing with everyone your beautiful property!
Peaceful and relaxing, a wonderful place to destress. So very relaxing that we want to come back again.
Phenomenal experience we cannot wait to spread the word. Truly easily accessible world class diving off the beach, friendly and open-armed staff was among the highlights of our experience. Overall, the entire resort has a unique background and a great story to tell. We particularly enjoyed the historical aspects of the site as well as the construction details (materials, phasing, methods, means etc).
Jade Mountain was the perfect weekend getaway. It was all that we anticipated and much more! Your staff and the service they offered was exceptional! We were wondering how we would have coped with the missing 4th wall but the experience was awesome. We loved every detail put into the sanctuary. We wouldn’t change a thing. The weekend stay was relaxing and the best ever!! My husband and I will definitely return.
We enjoyed spending part of our trip on the beach at Anse Chastanet and then moving up to Jade Mountain but we are glad we didn’t do it the other way around!
It was truly magical and a wonderful end to our vacation.
Everything was incredible! It was awesome. Everything exceeded our expectation!!!
The service and amenities are absolutely first class, everything was very special.
Spa services excellent, service and food top notch.
Beautiful property!! Open wall concept is fantastic!
The afternoon private sail was by far our favorite outing. Between that and our beautifully appointed sanctuary, we felt we were in paradise. The Grand Piton hike was very technical and extremely challenging, it was worth the mental and physical effort expended to summit.
Unsurpassed service – main restaurant is outstanding in service.
The facility is great! I wanted an exotic location that was different for our anniversary and Jade Mountain fit that perfectly.
Amazing! Rooms are spectacular. Views to die for! Food especially good. Took us by surprise. People so friendly. Loved the tour of Emerald farm. Spa was great! Ground so well kept. Thank you all for a wonderful experience we will never forget!!!
We had a wonderful stay at Jade Mountain and also Anse Chastanet!
This is our honeymoon and we had high expectations of Jade Mountain and you all exceeded our expectations! We have been to a lot of nice resorts and none compare. From the time we arrived we have been treated like royalty. My wife now feels like a princess, so reality of going home is going to be tough on her. Haha . We thank you so much for an unforgettable honeymoon, one we will remember forever! Our next step is Secret Bay in Dominica but they have it rough as Jade Mountain is tough to beat. We are going to tell all our friends and family.
Everything was really fantastic. Thank you!
We loved loved loved our upgrade on the last day we spent in this heaven on earth. We hope to return in 2 years after my husband’s retirement, God willing. Wonderful! We hope to return! Nature at its finest.
Simply extraordinary. We have been many places in the world….this was the most other worldly! Primarily because of the SERVICE. It is naturally stunning, the people are far more intuitive and pleasant in the way they serve than any other place I have been in the world.
The view was amazing.
A truly memorable experience. We will be back! Awesome
All of the amenities and offerings are wonderful.
The entire experience was phenomenal. My wife and I felt relaxed 100% of the time. The service is second to none. All of our servers were perfect, we hate to leave. Best vacation we have had since our honeymoon 12 years ago.
Jade Mountain was above and beyond our expectations. The staff was friendly and helpful. We have already recommended friends to visit. We will be back soon!
We truly had an unforgettable experience at Jade Mountain. We have never visited St. Lucia before and we are so glad we had found Jade Mountain. We felt as though we were on a private, amazing getaway. Our honeymoon was elevated to a spectacular level due to the wonderful staff, delicious dining options and breathtaking views of the pitons. This getaway was one of a kind experience and we hope to one day visit again. We are both extremely dedicated to our careers and work and although we love what we do, this was the first time we were able to both completely unplug from work and focus on ourselves and each other. Jade Mountain has really touched our souls. We thank you for your wonderful service.
Everything was excellent!
This place is great, the service is on point. Will recommend this place to anyone, surpasses my expectation.
The total experience was unique and sets the bar of excellence. The entire staff is committed to providing the best experience possible and their joy really makes the stay that much better. Theo at the spa was excellent the best experience my wife has had with a massage.
We were celebrating our 25th anniversary. It was nice to arrive and find out we had been upgraded. Thank you so much!! It was an amazing vacation – one we will never forget, we loved the pool. I woke up at 6 a.m. every morning and absolutely loved the view.
Overall – everything was excellent. No complaints, we love Teclus and Alllain! Good bed and shower.
Service, food, sanctuaries and overall experience was amazing. Both major domos were friendly and very helpful in their service.
My wife and I had a spectacular time at Jade Mountain last week. Sometimes, visiting a place for the second time does not measure up to the first visit – the novelty and excitement of the first time are missing. This was not true for our second visit to Jade. If anything, it was better than the first time. Of course, this had much to do with the wonderful upgrade we received to JE3. You have obviously figured out how to run a luxury resort and we would not consider any other place for a Caribbean vacation. As before, the staff were great. Everyone is friendly and cordial but not overly so. I’m sure we will not be the first guests to note that Teddy is a pretty amazing major domo. I also very much enjoyed visiting with Lester during our breakfasts – he has a naturally warm demeanor.
Thank you to the entire staff here for making us feel so welcome! Especially to our butlers Teclus and Allain!
We had an amazing time!!! It was an experience we’ll never forget.
I love the concept, the best by mingling nature and architecture.
Speechless, beautiful and extraordinary.
So wonderful! Thank you!!
The food was amazing and one can really experience true farm to table dining.
Warmer pool, excellent staff, outstanding room and scuba was great!
Loved everything about the resort. The rooms/sanctuaries are fabulous! The staff was welcoming and sweet and always seemed to be in a good mood. The massage therapists were amazing as well.
Exceeded our expectations.
The facilities and services are phenomenal. We will certainly return.
The room was stunning! The staff MADE this trip so much more wonderful! Thank you!!
Loved the extra touch of the petals, birthday card, wine etc. for my husband’s birthday, it made it really special and would like to say a big thank you for such a gesture from Jade Mountain team.
Everyone was very friendly! We will be back – thank you for everything!! Food was good as well. Amazing property.
From the moment we arrived, we were of course “blown away” by the amazing sanctuary! Thank you so much for the upgrade to JB1! But even more importantly the way in which we have been treated is so appreciated of course we have to start with Okeda who pampered us nonstop and always with a smile!! Our time with Teddy was good as well. Housekeeping was amazing! Beach service – Anthony and Jacqueline – took great care of us. Kerwin took us on an amazing sunset cruise – such a wonderful host! Jungle and Zita snorkel trip so much fun. Natasha gave us the most wonderful romantic beach dinner experience! Our dinner under the stars on Celestial deck was so special even in the rain! I am so sorry the young man’s name escapes me. He worked so hard to make that meal so special this service was far beyond his young age of 21!
My time at Jade has been fabulous. The helpfulness of staff and the willing ness to make my stay memorable I couldn’t fault. I have had a peaceful and very relaxing stay at Jade a great way to celebrate my birthday.
This was a short 3 day getaway/splurge and so worth it! Such a unique property and setting worthy of an Aman resort but without the attitude. The views of the Pitons are everywhere (even the mirrors in the bathroom are angled so that you won’t miss the view)… the food (and the presentation) is amazing. We also loved exploring the different restaurants, especially the Indian food at Apsara and the lunches at the Jungle Bar and Grill. The room and especially the staff at this property were incredible. The ambiance is so wonderful in the evening for cocktails on the rooftop for drinks and to watch the sunset with 360 degree views of the bay, the Pitons and surrounding hills and later to star gaze. The next morning I had my first yoga class ever on the same rooftop. Snorkeling onsite down at the beach was terrific. Birdwatching too/reminded us of our safari experiences a bit with the luxury of truly gourmet meals and minus the hassle of bugs and trekking around. Returned feeling so happy and rejuvenated….so happy with our choice!
I do not think I have ever been to a hotel with friendlier staff!! Amazing experience! Using this space to let you know how much I enjoyed farm tour and chef’s lunch! Learned a lot from very knowledgeable staff on two visits!
All staff very helpful and attentive.
Amazing stay, gorgeous facilities, incredible rooms, Teddy and Okeda were the best.
Thank you! We know it’s a business but we are welcomed as friends.
The visit was absolutely amazing. The views, the staff, the amenities were excellent. Breakfast was the best meal of all in Jade Mountain Club. Also loved Apsara dinner.
Thank you so much for making this trip so memorable! We are returning guests and were absolutely thrilled by the upgraded room and amenities! This room was incredibly beautiful and the service was amazing. Thank you so very much. We will be anxious to return again!
Amazing place, amazing service.
We had an amazing time here. The resort and room are breathtaking. All of the staff were so friendly and accommodating.
Everything about this place is wonderful – the scenic beauty, the sanctuaries, the food, the beach, the jungle etc. But the true secret weapon is the people – everyone is so nice and helpful and kind. The people and their expert and generous service are extraordinary to all, a job well done!
Outstanding stay. Staff was excellent. Particularly the major domos Christus and Vito. Housekeeping was prompt and excellent. Staff at Jade Mountain Club was super. In particular Lawrenceson our waiter.
Maire de at Jade Mountain club was friendly and remembered us. Made us feel welcome.
Wonderful facilities and an always friendly, attentive and helpful staff.
Most amazing place we’ve ever been. Everything we did was absolutely perfect, service at Jade Mountain should set the standard for all other resorts everywhere. The staff was the best my wife and I had ever experienced. We felt spoilt the entire time here and will no doubt return in the future. Thanks for such a wonderful week.
Absolutely fabulous! Beautiful!
Staff (all staff) was beyond polite. This was one of the best, most relaxing resorts we have ever been to. Everything was just perfect!
Overall, a stunningly good experience plus good wines .
This is hands down the most beautiful Caribbean resort we have ever visited. The staff worked so hard to ensure we were happy (thank you!). The Castaway dinner was incredibly romantic and the food extraordinary. Special thanks to Jonathan – the chef. If “very good” had been a choice, that’s what the “goods’ would have been. Just “a hair” below excellent. I love the no ambient music, no TV, no clocks etc. Please keep it up. It’s almost as blissful as the pools and Anse Mamin beach. By the way, the Greek salad there is almost as good as the burger and the coconut ceviche! But drinks are better at the main beach bar.
Blissful and beautiful, the pools are amazing!!
Thermal comfort was as best as could be.
All of the staff are amazing and friendly – best in the Caribbean. The facilities/rooms are beautiful and grounds are well kept. Wonderful! One of the best travel experiences ever and we’ve travelled extensively.
Beautiful place, impeccable services.
Rooms are amazing. Service is excellent.
We had a lovely time. Thank you!
We came on our honeymoon and our expectations were greatly exceeded by the very breath taking rooms and views and the friendliness and helpfulness of all staff. Will recommend to all family and friends.
Phenomenal! So perfect! What a surprise to be upgraded to the Galaxy suite! Everything was wonderful and made my birthday so special. All of the special touches were an added bonus, so sweet and thoughtful. Everyone here really gets out of their way to make sure you have a fantastic experience, worth every penny spent. Food, service, sanctuary, people – all the best! Thank you so very much for spoiling us! We’ll be back!
We loved our room JAI and the time we spent here! We are celebrating our 35th wedding anniversary and it couldn’t be more perfect. The resort, the people, the service, the food, the view! Wow!
Everything was excellent.
Wonderful experience, above our expectations, can’t wait to come back.
Overall the experience was amazing. The hotel and rooms are breathtaking, the food was great and the staff/service was impeccable. Highly recommend!
I can’t say enough amazing things about our stay, the staff, the quality of our accommodations and the serenity of Jade Mountain. The service was nothing short of exceptional – from our taxi to the resort to our taxi out. We can’t get back to Jade Mountain fast enough!
Great experience; best view of the Pitons.
One of the most amazing places I’ve ever stayed.
The experience here was wonderful. Every staff member was friendly and always eager to please us.
Mike got the fusion massage and thought it was the best he’d ever had! Elena got the de-stress massage and thought it was the best massage she’d ever had!
Food superb along with staff. Very friendly and informative. Willing to accommodate our needs at short notice. Enjoyed bubble bath, flower petals etc. We are so appreciative of our room upgrade. Thank you, thank you . Enjoyed the music provided at Piton Bar (vision, LM Stone band). Excellent. Workout facility was great.
An unexpected evening and morning in paradise, courtesy of airline.
We had an amazing time here at Jade. There is nothing that we didn’t like. Everyone is very nice. We really appreciate to live in touch with nature.
We only had the opportunity to spend one night at your amazing resort as you hosted us when our WestJet flight was cancelled. We would love to return one day.
We had a fantastic time! The service here is the best I have ever had, thanks to great staff everywhere. Thank you for making our honeymoon memorable!!!
Everybody was perfect, you take care of me perfectly, Thank you.
Overall, great! Hope to come back sometime.
Exceptional service, great views and accommodations, we had a great time and would love to return!
Had room service – excellent.
Great place. Personalized service are the best we’ve ever experienced.
Had a wonderful time! Food quality and variety perfect. Rooms and service perfect as well.
We felt like we had everything.
All of our major domos. The beauty of the island and the amazing facility are both wonderful but the care, attention, kindness, happiness and politeness of the staff make the difference! The best service we’ve ever had!
Staff are so friendly and seem to love their jobs – even maintenance staff, gardeners etc. all of them offered help, greeting etc. We appreciated learning about the concept of Jade Mountain and the ecological priorities. The way we were greeted immediately upon arrival and the transfer “vacation started here” was very indulgent/made us feel like celebrities. Simply heaven on earth! Love how much resort info was written in rooms.
A truly remarkable place – Everything, especially the food, was tremendous.
Loved how genuine and nice all employees are, they go above and beyond to make it all happen. Amazingly beautiful.
Enjoyed our stay so much!!
Absolutely the best resort we have been to! We really enjoyed our stay here. Thank you!
Top notch service, location and style.
Staff wise, the attitude and service was the best. We have been to top resorts, they were not stuffy or rude but genuinely happy and helpful (opposite experience from bad staff at sugar beach!). Food was excellent, fresh and lots of healthy choices. Rooms are best in the world! Clean and spectacular. Cooking class with Chef Frank was fun.
Great hotel and setting. Overall very good experience and would recommend it.
Love the facilities and service. It is wonderful so many employees work there for a long time.
We love Jade Mountain. Best resort we have ever stayed at, the service was the best we have ever experienced. Beautiful smiles, non-pretentious yet professional. Entire staff seemed genuinely happy to be here and were so happy to serve us. Grateful to each and every one! Loved the facilities and how it blended in to nature.
We have loved our vacation and everyone we have met! Excellent, nothing can compare and so romantic.
We had a wonderful experience at your resort.
Excellent stay, world class views and service!
Everything was amazing!
Breathtaking when we entered our sanctuary.
Fantastic holiday, wonderful hotel, wonderful spa and delicious food. One small complaint on restaurant service and timekeeping very quickly rectified.
The majordomo service was a huge upgrade from our last visit, wonderful service and the resort is as beautiful as any.
Overall an excellent experience. My gluten allergy was taken very seriously and I felt very confident eating the food! Having the servers “confirm” gluten free entrée etc. is greatly appreciated, this instills confidence in the food. We loved learning about the culture and history on all of our excursions. Everyone was wonderful. The view is unbeatable and breathtaking.
We felt extremely pampered and welcomed. Everyone was astoundingly well organized, without any fuss at all, so we were able to feel completely relaxed. The location and setting were perfect and the architecture only served to enhance that to its fullness. It was a privilege to stay here.
Our stay and honeymoon was unforgettable. We will always have St. Lucia and Jade Mountain in our hearts and minds. We couldn’t be happier with our choice to visit your beautiful location! Thanks for making it so special!!
Our stay at Jade Mountain will forever be a memorable one. The hospitality of all the staff members was something we never experienced anywhere else.
Lovely time. Wonderful massage at the spa.
This was an outstanding vacation. We plan on returning.
Love the outdoor concept of room. Lovely employees, the room and the beach is exquisite.
Everything was beyond amazing. Great service!
We loved our stay at Jade Mountain! Everything was exceptional. Thank you for the precise attention to all of our dietary concerns. It made our meals so enjoyable. Every staff member was outstanding, the level of service was the highest we’ve ever experienced.
Absolutely stunning! This is the most unique and beautiful place we have ever been. If that wasn’t enough – the entire staff here is also the most friendly and caring. The major domo service sets this place above all others. We felt so welcomed here.
Had a good experience, very good food and friendly staff. We would love to come again.
Thank you for an experience that was better than my wildest dreams! We will back!
Amazing amenities and service.
Well managed resort in a most beautiful environment. We truly enjoyed ourselves, our favorite spot in the Caribbean! People are very friendly and helpful. The beach is fabulous, snorkeling and all excursions are wonderful. We enjoyed the sanctuary pool, we’ll be back some day! Most beautiful and relaxing resort.
There is no doubt that Jade Mountain is absolutely beautiful but the employees that you have make it shine and stand out far ahead of the rest! Starting from our chopper ride to when we left, we never met a single employee that did not smile and speak.
All staff friendly and welcoming, especially those we have known from previous visits. Infinity pool truly amazing.
Everyone was fantastic!! Our Piton climb guide was also wonderful!
JD1 is such a special place, we love it and dream about it often during the year, waiting for our next visit.
Wonderful stay, wonderful food, so relaxing! We appreciate all the small details and extra touches!
All-inclusive was outstanding. We have never experienced such exceptional food at every meal. Even in our own room, the plates were hot. Each morsel of food was placed & paired perfectly on the plate. We are in the food business and have access to the best restaurants. This was exceptional! Butlers were amazing.
Best service we’ve ever experienced. The Major Domos were awesome, very friendly and accommodating, probably the best part of our trip (outside the amazing sanctuaries).
Butlers were very good! Valentine’s night set up - the room was so romantic!! Sanctuaries are incredible. Housekeeping did a great job keeping room clean. Everyone was super friendly! So beautiful and relaxing!
The creation of this resort is awe inspiring – we loved the open air and constant flowing of water in our sanctuary. It was so peaceful, comfortable and quiet. Every meal was outstanding and every staff member we came in contact with was so friendly and helpful. We loved our walks with Meno (such a wealth of knowledge) and our creole class with Peter. The most amazing resort we have ever been to!
Most excellent stay ever.
Your architecture is divine! The food was divine! Thank you! Thank you! Jade Mountain is the best resort we have ever stayed in. Your staff made it that way.
Incredible, very special, well done.
Our major domos were AMAZING!! Great at responding to requests and wants to the end.
M/M St. Hilaire
Anse Mamin beach and personnel great - very good level for a luxury resort and the majordomo service also.
Housekeeping – delightful attention to detail. Excellent choice in the treehouse and delightfully attentive service. We enjoyed the peace of Anse Mamin and beautiful jungle walks. We were given an upgrade from 15B which we also enjoyed – what a contrast, from treehouse to the sky! Whether it was to facilitate room management or just to show us what the jade sanctuaries are like (we were last here 20 years ago!) we so very much appreciate it.
We loved being here – love that there is no television or telephone!
Outstanding resort where we felt liked and were treated like royalty for the entirety of our stay!
Compliments to the Chef. Food was exquisite, truly wonderful to experience all the flavors. Thank you.
All Staff: Thank you for making our 10yr anniversary unforgettable.
Beautiful setting, family-like feeling, knowledgeable and personal staff. Loved beach service, cold cloths, eucalyptus water spray and fruit kebabs.
Made our honeymoon very memorable!
The architecture and design is stunning - it takes your breath away along with the view. Wonderfully informative books in the room – thank you for that, enjoyed them! Quite a haven of peace!
Room and view were best, closely followed by the major domos.
Jade Mountain resort beyond exceeded our expectations.
This place should be on everyone’s bucket list.
Thank you for a wonderful time. Major Domos were very helpful and a huge differential to other luxury resorts. Special nod to Christus and Teddy.
Fantastic. Breathtaking. Impeccable service. Staff was wonderful – from room service to restaurant to shuttle drivers “A” plus. Will definitely come back. Thank you.
Great staff, lovely facility, wonderful activities. We also loved the food!
Such an amazing and wonderful story here – The overall friendliness and warmth of the staff is superb. Thank you Nick and Karolin for your warmth and fantastic hospitality. We felt at home.
We really enjoyed our stay here. We will be back. Everyone in Jade Mountain was outstanding from housekeeping to butler staff, everyone we met was amazing. Indian fusion was amazing. Private dinner on the beach was great, food was really good and server Ashlee was great.
We enjoyed Jade Mountain so much that we have already booked our 2018 stay. It is a wonderful place but the staff make it exceptional. We only ate at the burger bar at Anse Mamin – Outstanding food and staff!
All staff was friendly, polite and professional. A great tribute to Jade Mountain – Exceptional.
Everything perfect! Amazing stay. Best hotel experience ever! Most incredible room. Thanks!
Great room with great views. Great waiters at Jade Mountain and Tree-House. Sailing and Scuba were the best.
We thoroughly enjoyed our stay. Beautiful facility and great staff. We are leaving peaceful and relaxed!
Great location and friendly staff.
Amazing place. Amazing staff. Happy place to be! Very relaxing.
This trip was like a dream, absolutely incredible. A remarkable place with a remarkable staff. Thank you for making our honeymoon so so special and completely unforgettable! We will absolutely return!
Very good vacation and experience.
Very relaxing place to stay! Major Domos were excellent! Housekeeping excellent! Service in restaurant is excellent! Bartenders are excellent!
We really enjoyed our stay, especially Jade Mountain sanctuary. The food was outstanding. We enjoyed our visit to Emerald Farm and gained a real appreciation for the quality of the food. We tried all the restaurants and really enjoyed them all.
Outstanding location with excellent food and service. Looking forward to our next visit.
Amazing! We loved the Sanctuary and the staff! We had the pleasure of having our wedding moon during our visit. The day of our wedding was perfect! From the weather, the officiant, dinner and the amazing staff. We greatly appreciated everything Daniel our coordinator helped us with to make it an extraordinary day. We would also like to thank our Major Domos for being so attentive and friendly! We’ve never had such great food at a getaway. Everything was amazing and tasted incredible! The food combined with the outstanding major domo service and facilities made this an incredible getaway.
Thank you Jade Mountain!
Thank you for your kind hospitality and letting us stay at Jade Mountain. Food and service was generally excellent.
What an amazing experience! Words cannot adequately express how much we enjoyed our stay! The room and view was breathtaking, the service first class, and the ambiance wonderfully romantic! We will definitely be back!!
PHENOMENAL!! It was such a special time Erin cried when we left our room for the last time! Thank you!
Everything was spectacular. Our Major Domos provided excellent service without being obtrusive! The entire staff was very friendly. We especially liked the gentleman that maintained Anse Mamin beach.
We were a little worried about spending a whole week outdoors due to mosquitos and bugs. We had NO insects!! The experience we shared will be remembered forever. Thank you.
Very nice holiday. We shall return.
The service and accommodation were top notch. The menu and food served at Jade were excellent and all dishes were delicious and beautiful. We loved the butler service and the Domos were very attentive and helpful. Wait staff in the restaurant seemed happy and glad to serve and were very pleased when they saw we were enjoying the food.
Excellent experience. Outstanding architecture.
Overall we had an excellent visit to Jade Mountain. We had been contemplating a trip to Jade for several years but frankly had concerns about the completely open nature of the sanctuaries. I have traveled extensively in the Caribbean and know how warm it can be at night, and how mosquitoes and other insects can be an enormous problem. For the price of the trip, I felt that there was a lot of risk pertaining to these two things in particular. We finally had the opportunity to make this trip in the winter, which is probably the most ideal time given my concerns. Jade Mountain exceeded our expectations in almost every way.
All of our Major Domos were great. Really everyone at the resort was great. We found that the food at Jade across the board was exceptional. When staying in the same resort for a week, in a relatively remote location, it is often boring or redundant to have limited menus. We have encountered this on more than one occasions. At Jade however, we thought that each and every meal we ate was superb, and we never felt we lacked for creative dishes from which to choose.
We ate lunch a couple of times down in the Trou au Diable beach bar, and it was good as well. Not as high in quality as Jade, but still suitable. The burgers at the Anse Mamin Jungle bar and grill were outstanding. We enjoyed our one dinner at Apsara very much. We also had one dinner at Emerald which was also very good and very creative.
Across the board, the desserts were just spectacular, and we enjoyed the opportunity to see how chocolate is made in the Chocolate lab. WE WILL DEFINITELY RETURN!
Great hotel, loved the location and the experience of the rooms.
We had a fantastic stay! The staff were very friendly and helpful, and the food was really great
Jade Mountain is very special. We loved our stay!
Room was Gorgeous! Loved it!
We absolutely LOVED our time and accommodations here at Jade Mountain. What’s not to love? What a treat – we really were made to feel special. View/Privacy is unbelievable! BBQ Burger was AMAZING! EXCELLENT MASSAGE at a great price for resort of this level!
Friendly, engaged staff. Made us feel welcome. We were on our honeymoon, so we loved how romantic it was – i.e. candles in rooms, live saxophone player, views. The food is delicious – best vegetables I can remember having.
We did not do “it all” because we enjoyed what we did do so much and were only here 3 nights. The staff at Jade Mountain Club restaurant was very helpful, the wine steward was not only helpful but very personable. All the resort staff from those that attended us personally to those that acted in support of the facility were very gracious.
Our visit surpassed our expectations which were pretty high. We made some amazing memories here! Can’t wait to come back!
We especially enjoyed the Jazzy Sunset cruise. The saxophonist was great and informative as well. The entertainment at Jade Mountain was also very enjoyable. We had a fabulous holiday. Thank you. The food was delicious.
Terrific standard of service.
Beautiful resort. Excellent service. Loved everything here.
This was our 3rd consecutive year and we are planning to return next year. We had a wonderful time and always look forward to returning. This is a very special spot for us.
Airport greeting was great. We can’t fully rate hotel reception as we never went. We made plans with domo. The rooms were BEYOND amazing, words and photos don’t do justice. Our Domos were THE BEST!! The food was some of the most delicious food I’ve ever eaten. The service was also superb, although Jade Club was by far the most top notch. Our tours and even our taxi drivers were so educated and informative. We are sad to see our trip end. Jade Mountain/Staff truly made our honeymoon perfect.
Fabulous vacation, I would totally recommend this place to friends and family. Thank you for such a special visit. It was not perfect, but no vacation or location ever is, but this is at the top of our list for near perfect locations!
Thank you! Jade Mountain fills our soul. Best place on earth for us.
Excellent job from every aspect of our stay.
Everyone truly cared and tried to make our stay very enjoyable.
I’ve had a great stay. All the staff were genuinely friendly and couldn’t do enough to help. The sanctuaries and other facilities are outstanding.
Overall Amazing vacation! Mostly everybody was super friendly and helpful.
We love the way you keep improving our stay and giving us a “WOW”. Thanks.
All staff courteous and polite, hardworking and helpful. Thank you all for a wonderful 2 weeks.
Congratulations, Bravo and deep thankfulness to the Troubetzkoys and the whole team for carrying on the vision and breathing life and heart into it year after year.
An extraordinary oasis of integrity and beauty.
We love this place, and now the sanctuary pools are heated we’re looking forward to a stay in a pool sanctuary.