Everyone at the resort is incredibly nice and helpful. It is clear every employee’s goal is to make sure people have an enjoyable stay.
The Burger Beach is fabulous. Thank you so much, see you soon.
Your hotel is Amazing!
We had a great time!!!
BEST RESORT! Can’t wait to come back.
What a beautiful, enchanting place. We loved staying here. What was very special was the love and pride everyone had as they taught us about this very special place. The room was spectacular. The service is top notch! Jade Mountain exceeded our expectations and we look forward to a return trip!!
Loved it! We were incredibly impressed by the facilities and the service. We also loved being on the all-inclusive plan. If I were you, I’d offer it as an option on the website regardless of which “package” you choose. Can’t wait to get back.
We loved all of our meals. Service was top notch. Our Spa services were excellent. We will be back!
We cannot say enough wonderful things about the facilities, the views, the service, and the food. Perfectly sensational!! Best in the Caribbean; one of the best in the world!
We were unsure about staying in a room with only 3 walls. We quickly realized how safe we felt with no worries about outside interruption. The pool is so special as is the view from the room. Jade Mountain has provided us with our very best resort memory. I think the construction makes it the 8th wonder of the world – AMAZING!! We loved it and plan to come back.
The rooms are amazing. You have done an amazing job making it comfortable even though it is outdoors. My wife loved the towel swans and flower petals each night. Great touch having a hot bath for us as we returned from hiking. Chocolate making was amazing. Breakfast sausage was amazing.
We enjoyed everything. We will be back. The staff at Anse Chastanet and Jade Mountain are excellent.
We love coming here and the service each time is consistent and high quality. Thank you for making our trip so memorable and for treating us so well.
Everything was wonderful.
Amazing Service. Privacy and yet service at our beckon call.
All the staff were very friendly and helpful.
The service, setting and sanctuary are the ultimate and most impressive of any hotel we have visited. The amenities are wonderful. We stayed here for our 25th anniversary and I literally looked at every top resort in the world and chose Jade Mountain and it exceeded our expectations in every way. We will definitely return and will recommend Jade Mountain to friends and family without hesitation.
The most incredible vacation we have ever experienced. The staff was incredibly friendly, helpful, and full of information.
We could not have made a better choice of location to have our honeymoon. The sanctuaries are even more impressive in person than as described in literature.
Everything was terrific! What a truly great resort. Thank you!
As expected! Loved staying in, so easy to be active right in room ☺. Breakfast at JM Club was excellent and they customized our order and introduced me to local hot sauce!!!
Breathtaking views and landscapes, beautiful sanctuaries, amazing food, convenient and fun excursions, stunning architecture and décor and impeccable service. The Major Domo services, kindness of St. Lucian people and beauty of the island made this trip outstanding!!!
Overall, we had an amazing experience staying in the Sun Sanctuary. Nick Troubetzkoy achieved his vision to operate a unique open air concept that is both stimulating and relaxing.
Great views, interesting design and friendly staff.
Best destination we have ever been to. Butler and full service is extraordinary. Best honeymoon spot ever.
Jade Mountain exceeded our expectations. The Spa treatments were great. All food was excellent but particularly in Jade Club.
We had high expectations for this and you far exceeded our expectations in every spot.
1. Engineering and architecture.
2. Customer Service.
3. Room and View. Spectacular room with mesmerizing view.
The room/sanctuary is absolutely amazing. We never wanted to leave!
We enjoyed the resort, but we LOVED the people working in it.
The staff is great.
Best staff in the world. Once you have stayed here, nothing else will do!
Overall, fantastic service. Everyone was friendly and very accommodating. Beautiful setting. Everyone went over and beyond to ensure we relaxed and enjoyed our honeymoon/vacation.
This was a special event for us and Jade Mountain was wonderful! It has a great island, spectacular view and a special resort in Jade Mountain! The food was exceptional and the chefs were extremely personable. Above all, the people were incredible. This trip was a chance to experience life to the fullest while getting out of the normal rat race! This was exceptional! Well beyond my expectations. Jade Mountain has everything, so yes, we will return.
We loved our one night stay here! Everyone was so friendly and accommodating, and the location and facilities are top-notch.
We came here on our honeymoon and it is our first vacation anywhere. We are so lucky to have been here and that we picked this resort because it truly is the most amazing place on earth! We can’t imagine ever going anywhere else. This is our number one! The beach, the scenery, and the atmosphere are paradise. The staff are the most amazing people you can ever meet! They made our vacation 100% better! Thank you!!! We will never forget this place.
Overall, exceptionally nice property with exemplary staff. As a fellow resort owner, I was impressed.
This was an incredible vacation/celebration. I have never felt more relaxed or received better service from everyone as I did at Jade Mountain. In addition, it is such an idyllic setting that I truly imagine this is what heaven on earth looks like. Thanks to everyone for making this a trip to remember.
What I like about Jade mountain is the level of detail, both in service and design. Being an Engineer I appreciate the fine touches.
We have only praise for Jade Mountain. The room (sanctuary) was superb. Housekeeping kept everything clean and orderly which allowed us to enjoy our vacation. All of the staff was courteous and helpful. So great to laugh with the staff; made our experience more personable. Everyone should put Jade Mountain on their bucket list. Glorious Accommodations.
Beautiful facility and staff was awesome. Professional and personal. Great combination.
Fantastic! Thank You!
Utterly fantastic. Everyone was very friendly and accommodating.
Great, professionalism anniversary celebration. Our stay overall was great!
Joan and I had a wonderful stay. We greatly appreciate all the “extras. The best resort we ever experienced – a gift! We truly hope we can visit again. Outstanding and memorable.
Magical! Everything was exceptional. The staff is beyond friendly, the food , décor, atmosphere was above and beyond. We hope to return in the future and maybe one day with our children. Thank you again for making our 5 years Anniversary so special.
Most spectacular suite we have ever stayed in. Priceless view! Everyone on the staff was polite and anxious to help. Our stay was wonderful.
Very relaxing stay, the hotel staff are very nice and eager to serve. We had a great 25th Anniversary. The food and service were excellent.
- JE1 is an amazing Sanctuary
- Jade mountain is an excellent resort.
- Major Domos were very good.
- People who set up your chairs on the beach were great.
Enjoyed our stay here with M/M Kasper – Hope to return someday. Great diving and excellent boat crew and Dive Master Keither.
Our room has an amazing view of sunset as well as Pitons. We loved the abundance of closets and drawers. Loved the towel swan or heart on bed each evening and loved the Bento box daily.
On the whole excellent staff, fantastic food at the top, good contrast in Yoga classes.
Thank you so much to everyone for making our wedding even better than we could have imagined! Jade Mountain is an incredibly special place not just because of the unique architecture and sanctuaries, but mostly because of the genuinely amazing and thoughtful staff. We really appreciate everything and can’t wait to come back for future anniversaries and celebrations! Jade Mountain is better than the pictures!
Loved our Jade Sanctuary!
Exceptional location and service; very relaxing.
The staff everywhere have been so friendly and fantastic! Thank you so much to everyone from the Scuba centre, housekeeping, beach attendants, waitresses, bar staff and everyone behind the scenes. Fantastic!
We had a blast! The Domo’s were fantastic and Jade Club staff was also wonderful – our trip wouldn’t have been the same without them.
Amazing staff! We felt incredibly welcomed and at home from the time we stepped foot. Awesome!
What an AMAZING experience – from the incredible room to your sweet staff!
We loved our room, and we loved all of Jade Mountain. This vacation was a dream and it was a fantastic 50th birthday!
It is hard to give a rating to a place so deliciously unique. The natural beauty of the land, the stunning architecture, and the amazing people are a combination that defies description. We did not know what to expect and yet we could never have imagined what was in store for us. Eating at the Jade Mountain Club was an experience unto itself. The work and the creativity it takes to formulate a new and exciting menu each and every night is an outstanding credit to the chef. The butlers and their ability to relate left us feeling as though we knew each of the gentlemen personally, so you see to actually try to “rate” our experience would be futile as it compares to nothing else. Please know how much I appreciate the work and expertise that has gone into your concept of “sanctuary” hotel. It is my hope to return as often as possible.
M/M A. Kesselman
• Most amazing architecture.
• Rooms, Views, all just so Breathtaking – you have done an amazing/fabulous Feat!
• Greatest Dinners of any place, restaurant, or Resort!! Every day, a new menu, a new restaurant! AMAZING!! Breakfast granola/muesli and breads – also great – Best coffee.
• Domo’s – all Great!!
Wonderful place! Our first open air experience and we loved it. Beautiful!
Overall, an outstanding stay. We loved that the pool is now being heated. The staff was very accommodating and friendly. Thanks for the private dining on the beach. A very special surprise at the end of our stay.
Loved Jade Mountain. Everyone was so friendly.
Amazing place, happy we were able to experience it. Loved the all-inclusive luxury. Everything was excellent.
We love this Resort and JD1 is awesome!
We had a trip of a lifetime and you have fully exceeded our expectations. UNBELIEVABLE!! I will be bringing friends.
Another wonderful holiday in our favourite place anywhere.
Nothing beats this view, the room’s beauty and cleanliness and helpful domos. The service is top notch. Everyone here is so respectful and accommodating. From the Wait staff, Spa staff, Domos, Boat Taxi’s, Sailing Captain, Dive staff and Beach staff. You can be sure they are all so nice and helpful. Best massage I’ve ever had with Sherwin. So wonderful last year we had to come back! We don’t think it gets any better than this.
The finest service anywhere in the World! The most relaxing vacation ever.
Whale watching is amazing.
All the staff were excellent. The Best.
The Sanctuary is amazing! Loved Jade Club service people, they were very helpful and friendly. Great job, Nick, on the genius design of this place. We feel the love!
Jade Mountain was awesome! Everyone was so nice!!!
Dinner in the room was the best. Thank you for a wonderful stay.
Jade Mountain is a wonderful experience. We truly enjoyed our stay. Our room was so comfortable and beautiful. We really enjoyed utilizing your sister resort; Anse Chastanet. Thank you for a wonderful week in Paradise.
Butler service was excellent!! Great Birthday surprises each day! We hope to return, it was a great 50th Birthday celebration and 25th Wedding Anniversary.
This hotel is a fantastic- unbelievable experience on all levels – senses, emotions, the relaxation and beauty of nature. So glad you created it! So glad we found it!
It was perfect. We loved it.
Jade Mountain made our honeymoon the most memorable and amazing experience of our lives. You truly have the most friendly and welcoming people working at the hotel. Thank you all for such a wonderful time, we cannot wait to return. Just wonderful! It was everything we imagined and more.
Wonderful, Unforgettable!! Staff always smiling – such a delight to see!! All persons at meals were excellent. Love the friendliness of the staff.
We had a wonderful time. Our view is priceless! The staff was outstanding. We fell in love with our view of the Pitons!
What an incredible experience! From the moment we arrived at the airport. Each day we felt so spoiled. It was fantastic to have the check in/out in the room, the candles each night, the delicious food, refreshing pool. Not a single thing we’d change! You redefined the hotel/resort experience. Don’t change!
An Absolutely magical place. We couldn’t have asked for a better stay. The best staff on the island- so friendly, we will come back and can’t wait to recommend this property to our clients. We would not change anything.
We were amazed and extremely happy with all aspects of our visit. And all the people we encountered were wonderful. The open air room was a fantasy come true. Even the birds were marvelous. We loved the nature and simplicity.
Jade Mountain is the finest resort we have ever stayed at. I have been in travel business for over 20 years and there is no place like this anywhere. Our butlers were fantastic! We loved the Jade Club daily for breakfast and dinner, the best! Thank you to all for having us and making our 15th Wedding Anniversary truly special. We both hope to return some day and will tell everyone we know how special it is here!
We had a wonderful, memorable first stay and honeymoon at Jade Mountain. It is true that one cannot stay here and not be somehow changed by the landscape, the architecture, the people. It is difficult to depart Jade but we do so with much memory of the serenity and service. We cannot recommend this place highly enough. It was paradise!
Staff is great! We felt very pampered. Thank you.
Everyone we have met at Jade Mountain was extremely friendly. We could not have imagined a more magical honeymoon! Special thanks to Zita at the Scuba Shop, who located my wedding band on the ocean floor while snorkeling! Everything about this place is amazing! Thanks!
Everyone was very friendly and if something went wrong everyone was over the top to make it better. We will definitely recommend this place to friends! Loved our stay.
Jade Mountain has to be the best place we have ever stayed, the location, atmosphere and service. Loved the sanctuary – pure luxury, but understated. Will be back!
We expected this to be a top class hotel. What we got was a top class +++ hotel! The staff (all of them) were courteous and very friendly. The food is exceptional. We really enjoyed the trip to the Kitchen Gardens and knowing most of the food we ate was grown there. You have a great team and are considerate to your environment. Keep up the good work!
The most amazing place – Heaven on Earth!! We are so relaxed- spent 1 week Total Romance Package for my 50th Birthday. Loved the rooms – Star sanctuary and Hillside Deluxe. The food and setting at Jade Club was spectacular. The Best travel experience of our lives! Jade Mountain exceeded my expectations. Everything was perfect.
This experience was out of this WORLD! We were both blown away- thank you for everything. A++++++!!!
Jade Mountain – so relaxing, a true escape.
All butlers were incredible and extremely helpful!
We felt the entire staff was outstanding. We were always greeted with a smile by everyone we met.
10 out of 10. Such a wonderful experience. You made this very special for us. Amazing facility and ambiance, far exceeded our expectations.
We hope to return soon – not just because we have found Heaven on Earth, but for our “extended family” that make the whole experience.
We were treated like royalty by everyone here at Jade Mountain and at Anse Chastanet. We especially appreciated our Major Domo’s service. Tony, Teddy, and most especially Christus, were vital to making our stay THE MOST MEMORABLE VACATION we have ever had! THANK YOU!! We can’t wait to come back!
Everybody is awesome! Love the happiness and smiles! Great job! Beautiful place! Thank you!
We loved it. We will be back.
Jade Mountain – Spectacular.
We were on our honeymoon at Jade Mountain for 5 days. The facility is incredible and the views were breathtaking.
Great Service, Fantastic Honeymoon. I personally thank Everyone.
Most amazing vacation ever! We loved the pool in the bedroom and the “No Wall” idea! We also loved the butler! The beach is perfect! The water guns are pretty fun!
Beautiful and relaxing vacation like living in a National Geographic Bird Sanctuary in Paradise.
Food service was fine and very agreeable.
Our vacation felt like a dream. We loved the environment and the people. We enjoyed the cocktail party and meeting other guests. We also loved the solitude, intimacy and privacy. Excellent massages. Thank you!
I will recommend to many others - So sad it is just one night!
Overall, this was an amazing vacation in paradise. We felt relaxed and well taken care of. Our butlers pampered us with little surprises and baths. All of the staff have been friendly and take great pride in Jade Mountain and Emerald Estate. Everything here has been a dream come true. We wish we could stay longer! We can’t wait to come back.
The food at Jade Mountain Club was outstanding. The sauces were exceptional and the accommodation to my gluten-free diet was perfect. The rooms were so relaxing and rejuvenating. We never got tired of walking into our room and seeing the view – it was breathtaking. This was a much needed vacation to heal, restore, relax – Thank You! Amazing! We would also highly recommend to family and friends.
We loved it!
Everything about our stay was fantastic. Everyone treated us like rock stars. We were pampered the moment we stepped out of the cab. We will be back!! Thank You!
This is our 4th and best trip ever. We celebrated our 40th Wedding Anniversary and your staff was outstanding attending to our every wish. Better than ever. Thank you!
We have never experienced a vacation like our week at Jade Mountain. The accommodations were extraordinary. The service was fantastic. The food and activities were superb. Every detail of our trip was pure paradise. We cannot get over the brilliance of the design and architecture.
We had such a wonderful time here at Jade Mountain. We were especially impressed with the food and the service. It’s unmatched on this island. Compliments to the Chef team.
Jade Mountain gets the balance between top quality accommodation and friendly service just right. Your staff are a credit to you.
The food at Jade Club is beyond excellent and far surpassed our expectations. Neige was an amazing sommelier and server, as was Lawrence. All staff are amazing and nice. Our butlers were very accommodating. Thank you!
- Spectacular View.
- Unique Architecture and Sanctuaries.
- Size of resort (intimate).
- Friendly and Courteous staff.
Wonderful Place! We will definitely be back. Thank you. We love it here! Will tell all our friends.
Overall, wonderful experience.
Friendly and professional staff, very happy with service and attention to detail.
We had a lovely time at Jade Mountain! The staff could not have been friendlier or more helpful. The food was absolutely outstanding.
Loved it! Had a wonderful stay, 2 days was not enough! Excellent services especially the butlers were so nice.
This place was a fantasy resort vacation that exceeded our expectations.
A marvelous stay! Thank You. Our food at Jade Mountain was excellent! Service excellent! Great hospitality. Emaculate grounds – lovely every where one looks – we loved the rainbows- even saw a double one. Most extraordinary room! And view! Excellent, loved every moment in room. We will spread the word – what a pleasure to meet Yasha. We loved the charm and warmth of all staff – no improvement needed.
Everything was perfect and exceeded our expectations! This is definitely a place we will come back to! The service was wonderful. The food was amazing and the room was spectacular.
Butlers are amazing and provide fabulous service.
We loved our stay here. Absolutely amazing. Spectacular beauty combined with exceptional and friendly service – you can’t beat it.
Excellent in every way! In particular, our domos were outstanding. Okeda gets 6 stars (out of 5). Everything was perfect.
We loved our stay at Jade. The resort is beautiful, view priceless, and food delicious. Above all else, we enjoyed how friendly everyone has been and we’ve been able to truly relax with the help of the staff.
Spectacular is the only word to describe our stay here. Thank You!
We found our stay to be exceptional. The accommodations and service were wonderful. A special thank you to Yasha for giving us the private dinner on the celestial lounge level on our last evening!
It has been a very peaceful stay for us. We were given such a warm welcome. Your staff are exceptional, it comes from the heart, and that shows in the service and the food. We were also able to enjoy our privacy and really relax and recuperate. The staff were so considerate and adaptable. Really comfy beds. Love the Spa and Yoga. A luxurious and thoroughly enjoyable stay! A beautiful introduction to St. Lucia, look forward to returning.
Everyone of your staff was wonderful, from our butler to housekeeping to the shuttle service and all of the wait staff were terrific.
Chocolate Tour to Farm and Chocolate Lab- Excellent!
Great food and service!! Jade Mountain is truly fantastic, but the icing on the cake is all the staff! It’s been a bliss staying here and we’ll come back next year!
We had such a good time (for the second year) that we booked again for next year.
We spent our first 5 days on St. Lucia at Sandals Grande near Pigeon Island, so it was an interesting contrast to the spectacular view, accommodations and tranquility of Jade Mountain. All staff members were friendly and helpful and helped to make our stay enjoyable and relaxing. Previously, our all-time favourite trip was to Bora-Bora in an over water hut. Now, it’s Jade Mountain and St. Lucia.
Excellent butler service! Fantastic views. The best room we’ve ever stayed at.
This was an incredible honeymoon. Thank you for making this such a special experience. The friendly and kind attitudes of our butlers made all of the difference between this and another hotel. They really made this trip special with flower petals in bath, champagne with lit candles, and all the other thoughtful, over the top things they did for us. Perfect.
Amazing honeymoon! The views, service and amenities were world class. We hope to be back in the future!
We have been to several Caribbean islands for vacation and this is by far the best resort we have stayed at. Literally there were no expectations left unmet. Obviously the setting is striking but really what wins one over is the staff. From the drivers to reception to the wait staff to the butlers to the housekeepers, everyone seemed intent on making our stay special. We cannot thank you enough for this very special vacation.
We had an excellent vacation and thoroughly enjoyed both sanctuaries. The upgrade to Jade Mountain was an awesome surprise. What a beautiful way to start and finish our days – with nature. Beautiful, wonderful experience!
We had a wonderful vacation. The physical plant is as advertised, 5 Star. Every staff member we encountered was warm, friendly and always asked if there was anything to assist us. They all make excellent ambassadors for their country.
The sanctuary and service was ABSOLUTELY Top Notch!
Absolutely wonderful!!! We will most certainly be back.
This place is fantastic! We loved everything about Jade Mountain and the people.
Overall a fantastic resort creating beautiful memories and a wonderful holiday! Impeccable service, great food and selection. Many Thanks!
Our butlers have given us the most exceptional experience, along with the rest of your staff at Jade Mountain. Thank you for all your hospitality, we’ll be back!
Jade Mountain more than met our (very high) expectations. We do plan to return.
Our butlers were wonderful, friendly and very attentive. They all had/have great personalities too! They had great suggestions and provided us with anything we requested.
Love All staff, All facilities. Perfect Vacation. We return every two years until death do us part!
Jade Mountain is as close as it gets to heaven on earth. If you can’t be happy at Jade Mountain, you won’t be happy anywhere. The Gazpacho is excellent!
Far exceeded our expectations. Thanks! Wonderful, we will be back soon.