Service was beyond our expectations; throughout our stay service was like a dream come true - unbelievable. At one point during our stay we thought we were out of island, everyone is so friendly. Good initiative when staff offers to take photos of guests as a couple. Pleasant staff and always willing to assist. Keep it up!
We had a wonderful time and hope to be back soon! We don’t want to go back home! Loved doing yoga in the mornings!
We can’t wait to come back!
We had a wonderful stay at Jade Mountain! Every person was super. We couldn’t ask for a better experience!
We thoroughly enjoyed our stay at Jade Mountain. The service, staff and everything in between was wonderful. We loved that everyone knew our name. It seemed that anytime we needed something, it was instantaneously delivered; it was a very personal experience. We loved our stay at Jade Mountain!! J
Very great stay! Service was impeccableJ. Thank you to all who made this a trip to rememberJ.
Dinner at Jade Mountain was “exceptional”. I would return just for the food! Anse Mamin Jungle Grill, service and food excellent. I would return just for the food! Staff at Jade Mountain was “EXCEPTIONAL” – always attentive and cheerful, always ready to fulfill any request.
Every single person, from butler to gardener, was extremely friendly and offered excellent service. The sanctuary was wonderful. All meals that we had, from starter to entrée to dessert, were superb.
The hotel and staff were amazing. Thank you so much for making this a perfect honeymoon.
Thank you for the most amazing experience ever.
We had a great experience and will come again.
Excellent surrounding and service.
We enjoyed ourselves very much! All of the staff was a great pleasure! Absolutely best vacation!
The best eggs benedict ever! Towel service was excellent.
Thank you for your excellent service and for accommodating us. It has been truly a pleasure to experience your resort. The staff was beyond amazingly friendly and very pleasant. Best place everJ. Amazing location and great service.
My wife Dora and I are very discerning world travelers and were very pleased with the facilities and our ability to simply privately “chill out” in our sanctuary. Your current chef is outstanding; the ability to fuse local ingredients with creative preparations and presentations is impressive. Our butler had him prepare plantain when we discovered he spent much time in Brazil and it was first rate and much appreciated. My wife is captivated, we will only come when Galaxy suites are available.
Beautiful! Couldn’t ask for anything more on our honeymoon.
The service and food at the Jade Mountain Club is the BEST we have ever had on vacation. The staff for breakfast and dinner were always extremely polite and attentive, which truly enhanced our dining experience, a BIG THANK YOU to Al and his team, they made our honeymoon unforgettable!
Thank you for your excellent service and for accommodating us. It has been truly a pleasure to experience your resort. The staff was beyond amazing, friendly and very pleasant.
We changed rooms during our stay and everyone was amazingly accommodating. All the rooms we stayed in and viewed were beautiful! The second room we had was cooler (seemed to have a wonderful breeze). THANK you for accommodating us! Butlers were amazing! Our friend’s butler did a lot for us as well; he was outstanding (Allain). We will be sending many more clients here to Paradise.
Your entire staff was incredible! Every detail here is perfectly planned and executed. Unbelievable! Absolutely!!!
Jade Mountain is by far the nicest getaway location my husband and I have been to. There is something for everyone here. If you want privacy and relaxation, your sanctuary offers that. If you want to stay busy and be adventurous, there are plenty of excursions offered. Jade Mountain is the perfect blending of outdoors with indoor comfort and privacy.
Absolutley loved it! Wish we stayed longer.
Staff were supremely pleasant and helpful. Wonderful people and beautiful grounds.
Rooms are unbelievable and the service is the best I have ever received.
Karolin – thank you! Thank you! Thank you! You and your team are incredible! We have enjoyed every thing ten-fold! We will be back J.
The staff was amazing and the food was incredible. We are looking forward to our next visit. Thank you!
Thoroughly enjoyed our stay and interacting with the staff. The entire staffs made us feel special!
Absolutely outstanding! First class, top notch, over the top amazing! It was like nothing we had ever experienced or seen before! We loved it and it more than exceeded any expectation we had! The view is out of this world and the service is superb! Amazing facilities! Thanks so much for an incredible experience! Incredible! Like nothing we have ever seen or experienced before!
Best stay ever and we will return and will definitely recommend to friends and family, 5 star.
Amazing staff! Very kind and attentive.
Very lovely, unique and beautiful facility. Truly a sanctuary as promised, very relaxing and therapeutic.
Don’t change a thing!
Outstanding, exquisite and awesome. Everybody was very accommodating and informative. All staff a pleasure to be around. The Swedish massage was outstanding. First experience for both of us. I’m sorry I don’t remember their names but the spa therapists were awesome.
Beyond our expectations, which were very high to begin with.
Everything was great. Staff was very helpful and quick to serve our needs. Jade Mountain Club food was amazing, thank you for a great visit!
Spectacular mix of luxury and nature, unlike anything I’ve seen before.
The service is amazing here! We couldn’t have had a better time. Thank you for the best honeymoon!
We were very impressed and look forward to returning some day.
Every single person, from butler to gardener, was extremely friendly and afforded excellent service. The sanctuary was wonderful. All meals we had, from starter to entree was superb.
The staff at Jade Mountain offers the best service. We preferred having meals at Jade Club because the staff and chef were so accommodating.
Service at your resort is top notch.
We loved everything about our stay at Jade Mountain. The staff here was the most wonderful, caring and friendly people, we are sad to say goodbye.
Excellent in every way!
The staff here is wonderful!
Beach service was excellent. Everyone was great when Chris twisted his ankle. Duty manager came to check on him.
I would recommend the butler service to anyone.
Everything was excellent. This is an elite, one of a kind experience.
We thought all the staff was exceptional and very attentive. Each and every staff member was so very friendly, helpful and genuine.
Jade was an amazing place. We will be back.
We had an amazing honeymoon here at Jade Mountain. Thank you for excellent service, great memories and an unforgettable honeymoon. Major Domos Teclus and Teddy were amazing!
Everyone was friendly, helpful and caring! We loved every part of our trip. We had an excellent honeymoon that we will never forget – thanks to everyone at Jade Mountain. Love it! Hopefully will be able to come back someday.
We loved the amenities, we thought the food was great. It was a beautiful place for a honeymoon and we would highly recommend it. The beaches are amazing.
Jade Mountain and the staff have made our honeymoon more than what we wanted. We will for sure be back sometime in the near future. Thank you all for opening your home to us and showing much gratitude towards our stay. This has been an absolutely amazing experience. We will definitely tell our friends and family about it. Better than we hoped for.
We loved our stay and had an amazing honeymoon. We felt pampered and well taken care of throughout our stay. The attention to detail and service from the staff is unparalleled. The facilities and the views are breathtaking! This trip will definitely be one of the most memorable experiences of our lives. Thank you so much! We are sad to leave!
Everyone was fantastic, my wife and I were blown away with the staff and how amazingly nice they were. Definitely a 10 out of 10. Thank you all for such a lovely time here at Jade Mountain, can’t wait to come back. It’s sad to leave all the wonderful staff behind, very much want to return.
Thank you for the sanctuary upgrade, the staff was terrific, very friendly service oriented, interesting and happy, we had a wonderful stay.
Hotel reception very personable, beautiful room and everyone is very attentive. Scuba facilities; very detailed paperwork and jungle biking was awesome, very informative instructor who spent extra time with us to climb to the bell on Tinker Trail, showed enthusiasm and expert knowledge on plant life (learned a lot). Liked cooling spray and lemon towels, love your shirts from the boutique, entertainment is peaceful and spa is wonderful. The 70% return rate speaks for itself! Thank you so much for allowing us to trade in the scuba course for other excursions, we were so happy about that! Snorkeling, spa and sailing were wonderful! Very comfortable and friendly environment; everyone is respectful and polite J. This place is wonderful, we are leaving so relaxed. Thank you.
Everything was excellent. The service was above and beyond expectation. The food was phenomenal!! The rooms/views are breathtaking! We couldn’t have asked for a better place to spend our honeymoon! The staff/service could not have been better! They truly made our experience unforgettable!
Staff all around was exceptional!
Everything was fantastic, each and every member of the staff was so polite and accommodating.
Wonderful stay, great staff, beautiful rooms, perfect!
We had a wonderful vacation, the beach at Anse Mamin was almost like being on my own private island.
A wonderful honeymoon experience.
Everyone was exceptional, beyond what we could ask for. Again, truly wonderful experience.
Best food ever.
Fabulous Food! Wonderful time! Great accommodating staff!
We loved Jade!! The service was incredible, we loved how quiet and private it was. It was nice to have the shuttle down to the beach. The shaded huts on beach were great. The food at Jade Mountain club was tremendous, we hope to be back some day.
What a lovely stay we’ve had! From top to bottom we felt considered and pampered. We are grateful we came here for our 10th anniversary and hope to be back soon. We will definitely recommend it! Just did so online to over 80,000 people in fact J.
Everyone at Jade Mountain made our stay truly incredible and relaxing. We have never experienced anything like it! I speak for both us when I say that we are so very sad to leave, we will be back.
M/M Dean De Bear
A little warm.
We will love to come back!
The service top to bottom has been exceptional. Blew us away! Did not disappoint from website, outstanding service. Breakfast at Treehouse was great, wait staff very good there.
My wife and I agree that the people of jade Mountain set it apart.
This is our second visit (June 2013 and June 2014) and we love it. Being able to get a free room upgrade and choice of room as a returning guest was a big reason why we may return again for a 3rd visit in the future. Came in 2013 for our 10 year anniversary and this year for our 11 year anniversary, in love with your resort!
Jade Mountain has exceeded our expectation. From arrival, being greeted by name with cold towels and welcome drinks, with views of the Piton Mountains, the hotel continued to amaze us. Once we arrived at our sanctuary we were blown away by the view and pool, there is no other place like this. The special attention that our domos paid to allergies was a relief. Impeccable service and food to die for. We absolutely loved our stay, loved being served in sanctuary, great beach service and burger place, amazing service and food! Beautiful beach, love the beach chairs and the towel service. The beach attendants and food service was fast, the staff was friendly and accommodating. Private sail with captain Kerwin was a lot of fun with great service. Our “forget about the outside world’ treatment was relaxing and set the perfect tone for the rest of the week, love that it was done in the sanctuary. Exceptional service, great attention to needs, incredible rooms and views, delicious food.
Overall, we had an amazing experience, our butlers were very good, we are very happy and will be back.
It may take us a while but we will be back to visit!
It is an experience you can not get anywhere else.
Really enjoyed the botanical garden walk, sailboat and jungle bike. Pleasantly surprised by pool depth and service all around.
We had such a wonderful time at Jade Mountain. The room was beyond beautiful and the service was amazing. Everyone was so nice and helpful. We felt welcomed the second we arrived! We would love to have a return visit
Our honeymoon has been by far perfect with all thanks to the staff here at Jade Mountain. The amenities were exceptional and everywhere we went the staff remembered our name and treated us like we were the only ones at the resort. The shuttle drivers and the water taxi captain were extremely personable and made every trip fantastic! We also loved our butlers and the information they provided us with.
We split our week between Anse Chastanet and Jade Mountain. We had a wonderful time in both places.
Very quiet, very tranquil, a very helpful and friendly staff, customer service was superior.
All butlers are such gentlemen and the service provided has been exceptional.
This was an amazing weekend, we made so many incredible memories. This is an absolutely beautiful resort and we will be back for sure. The staff was incredible and did everything possible to make it the best vacation possible. Beautiful resort and a wonderful honeymoon.
Everything was better than what was advertised, the staff was warm and very relaxing, service, far, far, far and above.
This was the best experience my wife and I have ever had and we have travelled the globe. St. Lucia has long been my wife’s dream destination and having been here at Jade, we could not be more pleased.
Beautiful room, can’t wait to return! Next time we will probably stay in one of the J1 sanctuaries to enjoy more sun but we loved the view of our JB6 sanctuary, layout size and amenities were great. Will definitely recommend this place to clients. Thank you again!!
Amazing stay, a holiday we’ll never forget.
The rooms were spectacular and the view is breathtaking. We could not have picked a nicer place for our honeymoon! Loved every second of it.
This week has been absolutely perfect!!! Al was great!!!
Wow! Jade Mountain is unique and exquisite The room layout (JD1) IS AMAZING. Gorgeous views of the Pitons and the Caribbean, even with the stress caused by the hiccup in our documentation both Peter and the staff made sure everything was perfect once our day arrived!!
The sanctuary is incredible! Beautiful views and the atmosphere is perfect. The food has been amazing, each meal seems to be better than the last. We can’t say enough about how welcoming and inviting the staff is! They make Jade feel like home Thank you!
The Total Romance Package was perfect. There were so many activities, we couldn’t get to them all! We’ll just have to come back. The food was amazing at every restaurant. The service at Jade was top notch.
Because of the staff and service alone (not to mention the location, facilities and everything Jade Mountain has to offer) we will back as soon as we can. We absolutely loved everything. The two ladies who gave us our in room massages ( one of which was also our spa therapist on our mud bath tour) were both SUPERIOR in service and massages. Please don’t ever let them leave your staff.
What an amazing trip! 10/10, the perfect honeymoon! We could not have asked for more, all expectations were surpassed. Thank you! Amazing, hope to come back.
Staff at Jade was amazing! Loved it! Will recommend to everyone.
Everything was exceptional!
We will be returning, I have uploaded a lot of pics to instagram and tagged Jade Mountain to let all my friends know, best place we have been and stayed.
We had a wonderful honeymoon. Just amazing, the Jade experience in its entirety was excellent. Wonderful service, dinner with Elijah was excellent in suite.
Everything was wonderful
M/M Hanna, JC4
Our stay here was wonderful. This was a perfect place for our honeymoon, Thank you!
M/M Lyon, JE3
This is absolutely the best food and service I have ever had. The entire staff at the resort were friendly and helpful. This was a second to none experience and made our honeymoon all the more special and memorable. We can’t wait to come back to Jade Mountain again! Thank you to the entire staff! We will be back in the next couple of years. Do not know where else you can have this experience.
Best vacation of my life. Amazing facilities and great attention to detail by the staff.
Spectacular setting, incredible rooms.
We love the people of St. Lucia, in and outside of the resort. Overall, the genuine kindness, happiness and helpfulness of everyone was something we have not experienced before. We will be back.
The Jade Mountain resort is a beautiful creation from the time you set foot on the property till the time you so sadly leave. The unity of nature and living with no electronics is awe inspiring. At least for the eye, as well as palette, everywhere you turn Nick Troubetzkoy designed the perfect retreat, creating a balance between nature and one’s self. I cannot say enough how colorful and beautiful this resort is, not leaving out its people. Staff are so courteous and pleasant. we have travelled the world and can say Jade Mountain is the best. We celebrated our anniversary here, it was as special as our wedding in the Bahamas, we are leaving with special memories of the people and the place.
We both think that our favorite part of the trip was the people who work here. We feel so blessed to have been a part of this week! Thank you so much for all you did for us! We will always remember this trip not because its a special memory for Aaron and I but also because of how special you made us feel. God bless!
Outstanding – a fabulous experience, can’t wait to come again!!
Jade Mountain is incredible! The sanctuary is gorgeous and the food is amazing. Dinner the first night was the best meal service we’ve ever had. We are so very impressed with the facility and service Thank you for such a special honeymoon! Loved it!
Everyone on the resort was extremely nice, caring and professional, we truly enjoyed our stay.
Staff was amazing, helpful and extremely friendly. Services and facility were top notch, food was always delicious.
Perfect stay during our honeymoon, thanks for a wonderful service!
What a fabulous place
This has been the best vacation and honeymoon we could have hoped for. That is what customer service is and why Jade Mountain and the management here is so unique. We were blown away by the staff, service and food! We will absolutely be coming back in the future.
My husband and I loved Jade Mountain! Everything about it was amazing. Couldn’t get enough of our view in JD4 – morning, day and night; loved it! Besides the view, I think I looked at the pool tile almost as much. It was so beautiful. Our butlers were attentive and very personable. Taxi to Airport was great. We can not wait to return!
Excellent service by the major domos. We couldn’t have asked for better service! Thank you for a wonderful honeymoon.
The service has been over the top fantastic! Lived up to and surpassed everything we’d hoped for. Special thanks to our butlers who were very courteous, friendly and professional. Also the wait staff was terrific, everyone seems to enjoy what they do and does it with a great smile. Just terrific, would recommend to everyone!
Thank you all so much for the lovely upgrade, most beautiful and romantic setting I have been in. Outstanding service everywhere.
All the butlers were phenomenal and hospitable. . We had excellent meals, lots of fish and local ingredients.
Our stay at Jade Mountain was everything we hoped it would be. Everyone here from the crew cleaning the grounds to our butlers, were the most happy and friendly people. They all must really enjoy their jobs. The two ladies at the spa we had were out of this world awesome, we didn’t get their names but they were professional. This was our honeymoon trip and was so worth coming here. We hope to return in the future.
Our first time here was awesome! Place and staff were excellent. Felt taken care of. Wonderful experience.
Amazing time! Definitely would stay again and will tell everyone to come and stay too. Food and service were amazing!
Could not have asked for a better experience! It was truly the trip of a lifetime. We hope to come back one day in the future.
Excellent resort, loved everything!
Wonderful trip and honeymoon.
The sanctuary is beautiful, we love the open air concept, the woodwork and infinity pools. The food was quite good and I loved that it was so healthy and mostly local. We like that locals are employed at all levels at Jade Mountain, everyone seems to take pride in what they do. We came for our honeymoon and we loved it!
Loved it and would love to come back.
The staff has been our favorite part of this vacation. A big thank you to housekeeping who so willingly cleaned up after my sick wife. That was a huge helped and really improved our experience. The facilities are beautiful, the beach huts and attendants are fabulous. The food will bring us back though the banana split will haunt my dreams. Excellent first impression, beautiful resort, would love to come back.
Incredible all around! So unique, relaxing and incredible cuisine.
Fantastic warm service, where nothing was ever too much trouble. Amazing for architecture and design lovers.
Great juice, excellent waffles.
Salads and juices were great, especially good was a Nicoise with tuna by the beach.
The food at the club was only narrowly vested by the view from our sanctuary. Picturesque doesn’t do the view justice. Also very friendly and hospitable staff..couldn’t ask for a warmer reception from strangers. Made for an amazing honeymoon.
Wonderful – everything was perfect. Friendly and accommodating staff and picturesque resort.
We enjoyed our holiday at Jade, especially our view. Things that stand out are the food, spa and incredible views. The service was best in class. Thank you for a pleasant stay,
We had a wonderful stay, very nice touch to send in bottle of wine and dessert for our 25th anniversary.
Great facilities, helpful and friendly staff, well planned and maintained excursions and equipment and excellent food, all top quality.
Wonderful service from arrival to departure. This place is beautiful and exquisite. My newly wedded husband surprised me with this honeymoon. I love this place from hot nights looking at the stars to cool days looking at the mountains. Thank you for such an amazing vacation and honeymoon. Great place to unplug – serene and beautiful. All my needs were met and expectations were exceeded.
Service was excellent, great trip, loved everyone.
Absolutely breathtaking view and room.
Thank you so much for the room upgrade. It was absolutely wonderful, we have enjoyed our stay.
Snorkel dives were fun and enjoyable. Tops Hawaii which is becoming too commercial and crowded, would highly recommend it to others. Our stay here was wonderful, all the staff were friendly and helpful.
Words cannot describe this place or the service. We are so happy! Everyone made us feel very special. We travel a lot and never go to the same place twice but we want to come back here!
Thank you everyone, we had a really fantastic holiday and hope to come back one day. Our sanctuary (JD1) was utterly stunning, the best place we have ever stayed.
Our stay at Jade Mountain was nothing short of incredible. Thank you for accommodating an outstanding service. It blesses us more than you know. You made our honeymoon the best trip we’ve ever taken. We will recommend you to everyone we know.
Everyone at the beach bar was super friendly.
We had a wonderful time during our stay, your staff is excellent and made us feel right at home. The food was fabulous, flavor and variety wonderful. The sanctuary is comfortable and not missing anything in order to have a great stay. The service at the beach is also great. We really enjoyed the attention to detail in the service at the beach.
Loved the resort! Loved the room and the view of the Pitons. Butlers were super friendly and helpful. Massages were the best I’ve ever experienced. Food fantastic! Paradise! Relax, recharge, unplug.
We had a most excellent experience at Jade Mountain and look forward with great excitement to return in the future!
My butlers were amazing, so nice and respectful. Thank you, we had an amazing time.
What a treat and great experience. Wish our stay was longer.
We had a wonderful time. Your hotel Is just amazing. The butlers were great and we could not ask for more.
Wonderful stay, can’t wait to come back. Absolutely stunning views and unique setting, a one of a kind for sure! Service at Jade Mountain was impeccable!
Jade Mountain is heaven on earth! Everyone was so lovely and the resort is beyond compare. Cannot wait to come return! Thank you for the beautiful sanctuary. Everything was truly amazing!!
Thank you for a great vacation!
A truly wonderful stay after a 9 year absence. We renewed our vows and had a fabulous stay, even better than getting married here ten years ago. So nice to see so many familiar faces still here. We shall return soon!
Overall an excellent experience made possible by the quality of the staff throughout the hotel.
EXCELLENT!! Absolute paradise, everyone is so friendly and accommodating. Our every need was met with a smile. The staff is outstanding. The rooms are breathtaking, its very hard to leave this place. We have memories that we will cherish forever even though our stay was short, it was magical. Definitely can’t wait to return, it wont be our last.
We absolutely love this place! There is no other place that compares! We will be definitely recommending it to everyone we know.
We absolutely loved our stay at Jade. Everyone was so nice and wonderful. We are very sad to leave but will be back J.
Very friendly staff, thanks to them all. Great food!
Jade Mountain and Jade Club were exceptional. Food and service was 5 star. All servers were polite and knowledgeable especially Bentley! On my next visit we will only dine at Jade Mountain, overall one of the best vacations ever!!! Thank you.
Really outstanding facilities and a dream place. Unique, highly recommendable! We only stayed 2 days, not enough to see all!
Butlers were awesome! Breathtaking view, loved the room to infinity.
Overall, excellent service.
Outstanding customer service, friendly and courteous staff, unique and beautiful accommodations and gorgeous views. Loved the yoga and the spa! Enjoyed the peace and serenity of this experience. Outstanding resort, sets a new high standard for luxury vacation. Wonderful accommodations, friendly and efficient staff, great cuisine!
Our butlers were professional and helpful! One of a kind!!
The food in the Jade Club was exceptional!! Our excursion drivers were friendly and accommodating. The reggae band was fun and entertaining. The food and the view was by far the best we have ever had!!!
Excellent staff! The Best! So helpful and made us feel so comfortable here.
The best trip ever. We will fill out more details on your website….more time to do it, have to catch the helicopter!! Loved It!
All of the staff at this resort were so friendly, personable and extremely helpful regardless of their job or the matters involved! We were both fully impressed with the cuisine/menus and attentiveness of all staff at every restaurant. The expedience of transportation when needed was regarded with the utmost urgency! We never had to wait more than 5 minutes for a shuttle – very impressive! Everything was greater than expected and more! It was absolutely wonderful – we hope to return in the near future!
Jazz boat was very fun, Anse La Raye Fish Friday was also great.
We stayed at Anse Chastanet for 4 nights and then Jade Mountain for 3 nights. We were delighted with Jade, very striking, very beautiful. Terrific service, terrific room.
Restaurant waiters and staff by far the best service we’ve had.
Jade Mountain was an amazing experience, I have never been anywhere quite like it. I would recommend Jade to all my friends and colleagues. It was truly a remarkable experience.
Two nights in JD1 has been so fantastic that I know that I will sell this with absolute confidence and would love to return in the near future. Congratulations on such an amazing property, not only in style but in terms of staff, food and the whole experience.
A really pleasant short stay at the end of our 2 week honeymoon in St. Lucia. The service throughout was excellent, especially from our personal butlers who were constantly striving to make sure we had everything we wanted.
This was an incredible experience. The room was beyond expectation. The resort is a gem and the staff are wonderful. We will return, we will also suggest it to others.
Every single person was wonderful! Managers reception was nice to meet people and say thank you! Absolutely wonderful to spend our honeymoon and we plan to return J.
I was treated like a king after a rocky start, I would recommend and return.
Butler service was outstanding.
Everyone is very welcoming, we will recommend Jade Mountain to many friends. Views are breathtaking. I will miss my bird friends. We will come back in 5 to 10 years.
Your wait staff at Jade Mountain Club were professional, attentive and a joy to speak with. Also our experiences with your spa girls were truly amazing! Everything we expected and more, would love to return.
Very nice friendly people and nice room.
Genuinely the most impressive hotel I’ve ever stayed in, it was truly outstanding and a great end to our honeymoon. Thank you for all the help Karolin.
Our major domos were excellent. They made sure our stay was special. We wish we could take them home with us J. Love it!
Great stay! Great services.
Thank you for the upgrade. Its architectural beauty and magic awakens your senses and you feel alive with nature.
Staff very friendly and attentive.
Room and views were amazing.
Service at dinner in Jade Club was excellent. Very professional and genuine. Enjoyed the view and atmosphere in our room. Very beautiful sanctuary.
The service was perfect, everyone was hospitable and very accommodating, we had a wonderful stay and will recommend this property.
Outstanding! Will be back, sound of nature at night is great.
Completely blown away. Facilities were amazing! All employees of both resorts were amazing. Food at Jade excellent.
One-of-a-kind destination. We’ll tell all of our friends.
What a dream honeymoon, just magical, relaxing and so much fun!
Overall the resort, facilities and staff were excellent. None of the other resorts I have stayed at, worldwide, were as accommodating as Jade Mountain.
Best resort we have ever stayed at. Staff was incredible and we could not have asked for a better place to wind down on our honeymoon. Unbelievable, 100% we will be back.
We have had a wonderful holiday here. Jade Mountain is as wonderful as we had hoped. Accommodation, service and food cannot be faulted. The setting and architecture add to the experience. There cant be anywhere better to stay in St. Lucia. We always like to try new places, but will be telling all our friends to come.
What a great trip and our butlers were excellent.
You are the most gracious and generous staff. Thank you for all your kindness and hospitality. We can’t wait for our return!
We had a wonderful stay at Jade mountain. The experience was even better in real life and the photos we had seen beforehand were pretty breathtaking! The beach service and overall way we were attended to was like nothing we have ever experienced before – top notch. Thank you so much for everything! We will be back soon.
The resort and all of the staff were excellent. They made our anniversary very special. We look forward to coming back again.
The sanctuaries are gorgeous and the personal service is excellent.
Greatest holiday we have ever had. Beautiful place, beautiful people, beautiful service. Everyone was so friendly and seemed happy to be at work and to serve/ help us. There is truth in your advertising and yet it is beyond what we imagined it to be .
Everything was perfect!!! Food and Service were out of this world. We will treasure our memory from here forever and we hope to be back some day.
We enjoyed our stay, staff was fantastic!
Jade Mountain gave us the most memorable vacation and honeymoon ever. It is truly paradise. Thank you.
Very nice holiday.
We loved our stay here, everything was exceptional. Loved snorkeling on the beach, wish we stayed longer. Perfect for our honeymoon. All staff was friendly and helpful.
Hotel was fantastic! Sanctuary was incredible. Hotel staff from beach, butlers and taxis were all great, very friendly. Everyone knew our names and what we were scheduled to do. At one point we left our butler phone and a woman found us on the beach. J
It was truly amazing! Everyone was friendly. I wish I could remember everyone’s name and thank everyone personally. The people here make it special. Cannot wait to come back.
Loved 7a.m. yoga! Loved butler service! Loved shuttle service, especially Roger!
Loved the country music band! All the staff as so kind, very helpful!!
We loved it! Thank you so much!
Extremely relaxing and enjoyable trip. The food and service was outstanding, everything exceeded our expectations. Hopefully we will be able to make a return visit.
Exceptional, beautiful, fantastic, efficient and pleasant, could not ask for anything more, very comfortable. Fantastic, tasty…this service – can only say one thing, I must come back, I love it!
I Celebrated by 60th birthday here. We had a private dinner for two on top of the terrace. The table was set beautifully and the service was exceptional. When we came back to the room there was a beautiful happy birthday cake and flowers on the table. It was beautiful. Our domo Teddy arranged all of this for us. It was unforgettable.
Work of art, romantic, different food and service excellent. Waited 6 yrs to come, can’t wait that long till I get back.
All of our butlers were truly amazing. Helped make the trip special.
More beautiful than we ever expected. I am a front office personnel in New York and was blown away by your property’s customer service and beauty. Exceptional! Would love to return! THANK YOU
Absolutely a wonderful place. The architecture and grounds are gorgeous….but the staff at Jade Mountain was exceptional! Also, we were extremely delighted in how the staff and chef worked around several food allergies. We will be back! We plan on it!
This was truly spectacular and like no other hotel in the world. I can’t imagine not coming back here. Its an incredibly special place.
Anse Mamin was our favorite beach, very relaxing. The lunch burgers are amazing! Bentley was our favorite waiter. He is on top of remembering our names and drinks, very outstanding! Okeda was very helpful upon check out. Very friendly and great to work with. 100% A service.
We had an amazing time here! The hotel is one of a kind, the scenery is beautiful, the food is delicious, the staff is friendly. We were able to take advantage of almost all of the vouchers in the total romance package and we still had time to relax on the beach. Massages were some of the best we’ve ever had! We would love to come back.
Just the perfect stay! Absolutely adored it and will be back.
The hotel is great. Congratulations!
We are on our honeymoon and had an absolutely wonderful time. Service was fantastic. Rooms are beautiful. Breathtaking views at every turn. Loved Junior at the beach and the tour of the botanical gardens and waterfall.
Service overall was amazing. Especially Jade Mountain Club and room service.
Everyone here is so nice and welcoming, we really do not want to leave!!
Everyone and everything was excellent. Staff recognizing us from last year was really welcoming. A wonderful team you have. All the staff are superb and a credit to your beautiful resort.
Great in-sanctuary massage! Wonderful views, great weather.
I’ve never seen a hotel like this! What great architecture. Good concept and interior design.
Wonderful experience, we will definitely return.
Another great stay at Jade Mountain! We will be back!
Wonderful place for honeymoon,.
What an amazing facility!
The resort is extremely beautiful, we loved the cocktail. Yes, the infinity pools are a one of a kind experience.
Everything was excellent!
The service overall is absolutely excellent. I did not want to leave – neither did my fiancé. We have been to many places in the world – this was by far one of the best. The food at Apsara was the best of the resort. Fabulous! We will be back. I can’t wait to come back.
Just fantastic. Will write separately to congratulate owners and management.
This has been the most amazing experience! One in a million and we have loved every moment! I have gone to yoga each morning from 7-8 a.m. It was fantastic, great teachers, beautiful location and a true pleasure. I felt it added to my general experience. Also the coconut bread is amazing!
They care and kindness of your staff made our visit both comforting and restorative. We are deeply appreciative. We are sending a separate letter because we need more space!
An experience of a lifetime. We were treated well and enjoyed every minute.
We had an outstanding time, thanks for everything! We were here for our honeymoon and it was perfect.
Absolutely Outstanding! This is our 3rd visit and we’ll definitely be back again. Thanks!!
Nice to have so many activities included in our package.
Amazing experience. Definitely unique and leaves you never wanting to go home. The staff was world class and just enhances the hotel experience of Jade Mountain.
The most amazing place I’ve ever been to. The service and hospitality was like nothing I’ve ever experienced before.
Everything was fabulous. An amazing venue.
All staff very helpful and friendly, scenery amazing and hotel perfect.
Trip was AMAZING. Everyone was friendly and attentive. Trip was one in a lifetime returning might only ruin the memory.
We had a wonderful vacation and your staff was extremely helpful. They are friendly and well informed, You have done a good job in training them.
Thank you for another unforgettable stay!! Hope to se you soon!!
Almost surreal, from view to food to staff. I can’t say enough but that we travel quite a bit and this is EVERYTHING we could want and it is all TOP NOTCH. Be back soon, will bring some friends, going to try to come back before end of year – gotta get a marlin.
Service: sanctuaries and food are amazing. Butlers were fantastic!! Would definitely return to Jade Mountain and would recommend to friends.
It is a great place to rest, relax and enjoy the tranquility of pleasure. Thank you to the architect who came up with hotels concept. We have made many wonderful memories.
Staff was very good! Attention to detail was impeccable.
Loved the architecture, the cooking class and farm tour with Eli was exceptional. We like to explore new places but loved our experience here.
We loved Jade Mountain, in particular the sanctuaries and being “in the open” all the time. All of the staff are brilliant and the butler service works very well. We were upgraded to a even more beautiful room. I asked for the bed to be moved and although it was a big job, it was! The sanctuary pools are exquisite. Thank you for a lovely stay. A great experience.
Waiters at Jade Mountain Club were fantastic as were spa staff and butlers. Will recommend to others.
Food is top notch – chef was awesome.
This place is truly amazing. We couldn’t have had a better honeymoon. Thank you for the memories of a lifetime.
Elijah and Martin gave us a wonderful tour of Emerald Farms. It was a treat to see where all the food is grown and it gave us a new appreciation for the amount of hard work and planning that is involved in the menu and food preparation, we wish Elijah the best of luck in June, in Miami.
Our room was beautiful.
Honeymoon, best vacation we have ever taken! Service was EXCELLENT! Beautiful resort! Food was amazing! We will come back, we want to come back ASAP.
We were concerned about some mobility limitations with the stairs but the staff made arrangements for transport to minimize stairs. We love the property, clearly a labor of love. Want to return.
What an amazing place and the views, service and facilities were all fantastic – beyond expectations! We loved every minute of our experience. Thank you! We will be back.
Awesome how we felt like the only guests here. The open wall is amazing with no feel of exposure. It’s like sleeping in luxury, outside! The beach and snorkeling was awesome! The architecture is unbelievable. We were so excited to stay here based on internet reviews and pictures, but even that don’t do this place justice. Could easily stay here for a month! This is the most romantic place we’ve ever been, by far! Just awesome! Words can’t describe! Have to be here to believe how amazing it is! Definitely, most unique and luxurious place we’ve ever been!
Absolutely wonderful, beautiful facilities, extremely pleasant and caring staff.
Amazing room with spectacular view. Attention provided was unmatched to any other island we have visited.
Amazing service, food and location! Very highly recommended for wedding!
The most perfect holiday – thank you.
Your service was wonderful – truly #1 in the world, the way a vacation should be. Our three domos should be congratulated! They “all” were spectacular!
Absolute heaven to be here. Wonderful French ties, service and an extraordinary atmosphere of happiness and friendliness. Utterly thrilling architecture. All the staff were so kind, discreet and very pleasant. Immaculate service throughout.
Amazing, very peaceful.
The resort was above and beyond our expectations, it was a perfect way to spend our honeymoon. We loved our sailing excursion – it certainly made for some wonderful memories we will always cherish. The service was great all around. As always, excellent service, great views and great people. Will be back again and again!!
Great resort, great food, views and rooms. No complaints.
Our first stay here was amazing. Friendly staff, top-notch service and amenities. We will definitely be returning in the future. Wonderful! Don’t want to leave.
Each encounter with the Jade and Anse Chastanet staff was an exceptional experience, probably the best staff experience ever. The food was similarly exceptional – every bite of every meal! Thank you for accommodating our room change – JA6 was perfect!
This was the most amazing experience we have ever had! The service was excellent and everyone was very friendly! The room was always in perfect condition and we will always talk healthy about Jade!
Fantastic property, one of a kind, we will return.
Jade Mountain food and service was exceptional! Breakfast in the room everyday was delicious and relaxing. Our major domos were most helpful. Scuba shop was wonderful – especially Victor!
Everything was perfect. Each of the butlers were extremely attentive and very personable.
Excellent service! Beautiful ! Thanks for the upgrade! Loved it!
The staff was amazing and so nice and professional, the food was so great, the service was wonderful.
Great overall stay! Firefly phone is a great idea. All trips were great.
Pool was breathtaking, food was fabulous.
An excellent stay! The food was even better than previous visits – excellent!
The staff were simply outstanding. We travel a lot on business and for pleasure and the staff at Jade Mountain is unbeatable! Loved the beach huts and all the necessities of our room. Peppermint washcloths and Bentleys upon arrival – fabulous!
Top class hotel staff. very efficient and friendly.
Amazing experience, food was superb, service is impeccable. Staff was friendly and knowledgeable. Unbelievable.
Everything was superb!
It Was everything I wanted and then some.
Very enjoyable – and trip of a lifetime for us!
Dear everyone at JM. Thank you so very much for such an amazing time here in St. Lucia. The island is absolutely stunning and its beauty was complemented by this gorgeous resort. The food here was absolutely amazing. We ate at the same table, at the same time on the terrace every night. We challenged ourselves to try something different. It was too good to be true. Every employee here, from the maintenance to housekeeping, to butlers, to beach and the restaurants, everyone was so kind. Thanks for putting up with our craziness!
Very wonderful staff.
Awesome! Great view, friendly staff.
Everyone is always smiling and very helpful. Great staff!
This is an amazing property – the design is spectacular. It exceeded our expectations. After experiencing Jade, there is no way this will be our only visit.
A pleasure to be here – cannot wait to come back. Fantastic; staff so helpful.
Thank you! Most beautiful room at which we’ve ever stayed. Lovely staff!
Jazzy cruise was lots of fun, good entertainment, service was outstanding. Rooms were beautiful, view was spectacular. Major domos provided excellent service and responded to our needs – Al, Vito and Kieran. We hope to return when our kids get older.
Meer words cannot describe Jade Mountain!! Simply spectacular, lovely people, beautiful landscape. Gorgeous beach, impeccably designed sanctuary. Innovative quality and creative divine food. Hope to return to this little slice of heaven before we get too old to climb the stairs!! Loved every moment!!
Our stay at Jade Mountain has far surpassed our expectations. The sanctuaries are peaceful and beautiful and for the first time ever, we really didn’t want to leave our room. Every staff member that we met at JM went out of their way to engage with us and offer a cheerful greeting – we’ve never experienced such professionalism at any other hotel. The food was exceptional at the club and we loved having access to the food in our room. We loved every second of our stay. Stunning!
Overall excellent. Burger at far beach was the best.
We arranged our last night stay at Jade Mountain and were thoroughly impressed with every detail and the service we received. It made a fantastic end to a two week vacation which we will never forget. Congratulations and thanks to everyone involved and yourselves for making this possible.
This is the best hotel we have ever experienced. The service is OUTSTANDING – especially Al.
We cannot thank you and your entire staff enough for an amazing week!:) You have made Jade Mountain our new #1. We came as customers and we hope to return as friends.
Beautiful resort, excellent blend with the beauty and natural surroundings, lovely ambience, friendly and caring resort staff and management, breathtaking views and excellent facilities.
Virtually everyone was very friendly and helpful, always stopping to say “hi” and help out. Waiters at Jade Mountain Club were very attentive and overall outstanding. Room was fantastic and unique. Flower/landscaping was outstanding. Numerous activity options were great and varied. Butlers were always helpful and eager to meet our wishes. A lot of attention to detail to alleviate problems (such as always bringing water on excursions).
Ok on food service for somebody with allergies.
This place is absolutely amazing. Every employee greets us with a smile and true grace.
Fantastic! Absolutely memorable.
We loved dining in your restaurant and really enjoyed your staff. We will definitely return to this resort. It is now our favorite Caribbean resort. We will really miss this amazing resort and its fabulous staff!
Wonderful experience, butlers were great.
Spectacular, awesome, amazing, fantastic, experience of a lifetime!!
We appreciated you guys so much. Simply amazing, very relaxing!
It was wonderful!! Scuba diving was fantastic. Dive operations were great.
Best Ever! We’ll be back!
This was an amazing honeymoon. Expectations exceeded. The sanctuary was delightful! It’s well appointed, maintained and beautiful view! All the staff members were so courteous and professional. The service offered is top notch! We certainly look forward to returning! Excellent resort, service, staff and amenities. We would love to return for our anniversary.
Most beautiful and incredible resort we have ever stayed at. We have been to 15 islands and this tops them all (literally and figuratively).
Stayed last year – JA1, loved it!
Beautiful property, wish we could have stayed longer!
Magical vacation, lovely accommodations, beautiful people…best vacation we’ve ever had! Will be back!
Took us just a few minutes to connect with our cab driver, was really nice to be greeted by Earl after the car ride. All top notch, really couldn’t be better. Jade Mountain Club was one of the real highlights of the stay. Food and service was consistently excellent.
We look forward to returning.
Thanks to all for an incredible and unforgettable vacation!! You made us feel so welcomed and were great at acknowledging Lori’s special #50 birthday. Jade Mountain is paradise! Hands down the nicest resort we have ever stayed at and probably will ever stay at. Food was spectacular. Bentley. Jerome and McGregor at Jade Club were fabulous. Our whole butler team was incredible too.
Wonderful experience! All the staff were excellent! Great room, awesome view, fabulous food. The manager’s cocktail party and live music were favorites. All in all, excellent!
Loved everything and everyone! You have thought of every detail. Awesome!!
We were extremely grateful for the experience and we will continue to promote the greatest ambience and superior service offered at Jade to all our local, regional and international friends and business associates. I will always recommend it to persons around the world.
This has been amazing and we have enjoyed this vacation immensely! Thank you all so much!
We love Jade Mountain – both the sanctuaries, resort e.t.c., but also the impeccable customer service and friendliness of all staff. Very high standards of comfort and maintenance, both with the rooms and the resort. Yoga is excellent twice per day. After one day at Jade we feel totally relaxed. You have created something special at Jade that we hope continues. The standard of the food this time has been much better and compliments the rest of the excellence of Jade. An amazing holiday destination, our third time – continues to be excellent.
We have travelled quite a bit, but Jade Mountain was certainly our best experience. The people on your staff are so friendly and so helpful.
We will Return! Very unique and relaxing facility with excellent food and staff.
Everything was fantastic, it’s so great we are returning at Christmas with our children. The staff is fantastic. The food was great, the massages were out of this world and the butlers were very attentive. Our room was always impeccable and the staff cleaning were very accommodating to our schedule.
This is a very special place! Loved the peace (no TV) and the views could not be better.
Generally thought all staff very happy, polite and helpful. Thank you!!! A really great first experience, hope we have the opportunity to return. Jade Mountain is fab!
Room is spectacular and very comfortable, despite the open air. No AC and nature noises, we had the best sleep and most relaxing time of any vacation – felt even at home. Service is excellent and food is good.
Food excellent, especially for the Caribbean. Staff is excellent and friendly.
As an individual who is lucky enough to work for an international company that prides itself on customer experience and customer service, I must say this was outstanding. Jade is totally a sanctuary that provides an opportunity for design, natural beauty and elegance to create something special. The staff only adds to these attributes as they invite you to partake in the beauty that is St. Lucia and Jade Mountain. It was a gift and a honor to stay at Jade Mountain.
The in room chef on wheels with Elijah was amazing! Very refreshing to see this young innovative talent. The food was incredible as well. Loved the Jungle Biking. The view was wonderful.
Thank you Jade Mountain, the best holiday ever!!
Beautiful wedding and reception, amazing job!
Wonderful facilities – rooms are first class, some of the best we’ve experienced. Overall an excellent, excellent stay, one that we would most likely return to.
Perfect place for two, we loved it very much, place is beautiful.
Staff was amazing, well trained – enjoyable, with excellent service and attitude. The staff that handled our dinner on the beach was great and made the event special and romantic. The chef was outstanding.
Loved it! Can’t say enough about the place and Allain our always ready and engaging butler. We really liked the country and western band who played at the Treehouse on Monday Feb 17th.
Everything was top notch! Everyone was so friendly and helpful. The views and the room was exquisite! Everything was portrayed accurately on the website and all photos we saw prior to our visit. We would recommend Jade Mountain to anyone looking for a beautiful, quiet and relaxing vacation. Best honeymoon I could have ever hoped for! Thank you!
Customer service at Jade Mountain was exceptional! Rooms were stellar!
The hotel, service, food….everything was beyond excellent. We had a wonderful stay and look forward to returning. Thank you for everything!
Very unique with relaxing resort. Loved the history of Jade Mountain. Pitons are majestic, sanctuaries are incredible, St. Lucia is amazing.
Our stay from the moment we arrived has been perfect – exceeded all of our expectations. The people of Jade Mountain were so friendly and always helpful. Okeda and Teddy feel like part of our family! The food was amazing – not one bad bite, we loved our tours of Emerald farms and botanical gardens. We would take Elijah home with us if we could very very talented staff. We want to come back every year, God willing! Paradise!
Truly the most relaxing environment we have ever experienced. Rooms are truly sanctuaries! Wonderful, unforgettable honeymoon! All of Staff were amazingly friendly and helpful!
Tet Paul excursion was excellent! Anse Mamin beach is our favorite! So remote but perfect. Castaway dinner was a dream!
We had our wedding here and everything was fantastic. The beach was perfect. We felt like everyone treated us very special. This is a special place – the island, the people, the facility, the staff. We will be back! Thank you for the most amazing memories.
A unique experience.
Butlers were fantastic, staff very friendly, very prompt. Thank you. Food at Jade Mountain was beautiful.
Fantastic service from the butlers to the beach workers.
Really appreciated all the small touches in our sanctuary and all the thought that went into it. Room returned to perfection every time we left. Brilliant room service and cleaning. Loved the pool. Memorable and fabulous.
Overall your staff is wonderful. They are not only great at hospitality but very good people. We loved the resort – the ability to just relax, unwind and do nothing or enjoy the water sports, hiking e.t.c. The rooms are just spectacular.
Will come again for sure!
Excellent food. Excellent room service. Excellent housekeeping – we will post excellent reviews on trip advisor for: excellent butler service, food, room service, spa, housekeeping and views of rooms. Excellent accommodation to our stay. Excellent botanical garden, volcano tour! Excellent in room massages!
Beautiful room – great service!
What an incredible property! The facility is gorgeous and seems as though every detail has been thought of. We were extremely impressed by the friendliness of all of the staff. The service was above and beyond our expectations. We hope to come again to celebrate another special milestone.
Room was absolutely amazing and truly a sanctuary. We really appreciated the upgrade and JA6, the best room in the resort! Butler excellent at ensuring dining reservations made each day.
While your resort has unbelievable views, the architecture is outstanding, what makes it complete and outstanding are your people that work here. Beautiful and remarkable.
Spa was excellent, staff well trained. The butlers were very well trained and accommodating. It was a pleasure to have. The whole staff is friendly and enjoyable.
What a beautiful location. Great service from all the dining staff. Beautiful location.
Lovely innovative rooms. I appreciate the last night upgrade to try the galaxy sanctuary. Consistently outstanding food. Service is outstanding and hotel management is outstanding.
The resort is beautiful, that goes without saying. The food is outstanding but the main reason we returned and why we love it here is the staff! They are all friendly and helpful and make us feel at home.
There is nothing to complain, we had such a great time. Hope to see you guys soon!
We had the most amazing honeymoon- truly unforgettable in every way. Many thanks to all staff who delivered impeccable service with a smile. We will be back again! We loved our experience, 5 stars!
Extraordinary staff and facility. Yellow flag service at the beach was fantastic as well as "double trouble".
We live on a cliff in Ohio with 12 decks and patios built – love yours. The design of the hotel and venue is creative genius and its construction is equally superb. The quality of the maintenance and service are what ensures five stars. Exceeded expectations.
Everything was great. Best view, service and food ever in Caribbean
Most beautiful and unusual hotel we have ever stayed in. Beautiful food and service was excellent. Fantastic start to our trip to St. Lucia. Most beautiful place we have ever been!
Amazing experience all around, was pure bliss from the moment we checked in till the moment we left. Really amazing service too, loved the idea of giving us a cellphone with direct contact to butlers.
Really enjoyed the GM cocktail reception. Peter has great staff in all areas of the hotel. Thanks for everything!
You have exceptional staff here and they make the stay even more worthwhile!